To assist each veteran and their family a efficiently and quickly as possible on Service Officer Day we would ask you to follow the instructions below to help us properly process your request for assistance.
Please sign in at the front desk with the Service Officer and complete the top portion of a Contact Brief that you will given. (The last two questions, EAD, stand for "Entered Active Duty", and RAD, stands for "Released from Active Duty")
If this is your first time here and
you do not have a copy of your military medical and service records, please let the Service Officer at the front desk know
so he can complete the necessary paperwork to request your records for you. By obtaining copies of your military records it will allow the Service Officers to complete your claim for compensation corrctly the first time and avoid delays in the processing of your claim.
If you're currently drawing VA compensation or pension and would like to request a reevaluation and increase for your currently rated disabilities but
do not have a current copy of your Claims File (C-File) and medical records, please let the Service Officer at the front desk know,
so he can complete the necessary paperwork to request a copy for you. With a current copy of your C-File and medical records, the Service Officers will be able to ensure that your request is completed accurately and will help prevent problems that could cause you to be recommended for a reduction by the VA.
This occurs when requests to add new disabilities or requests for increases are done without knowing the full facts of your claim. Once you receive your C-File and medical records, it will allow the Service Officers to complete your claim correctly and avoid unnecessary delays in the processing of your claim.
If you have already been seen by a Service Officer
and provided him with your C-File, medical records, and started your claim
(or have already filed it), please inform the Service Officer at the front desk of the name of the Service Officer you are currently working with.
If you only need to drop off records or information for the Service Officer that is perparing your claim
, you may leave them with the Service Officer at the front desk with your contact information and not wait in line just to give your Service Officer your records. On Service Officer Days the Service Officers do not have enough time to thoroughly screen records to provide you with the best assistance and advice. They'll review the records and contact you during the week and schedule a date and time to prepare and finish your claim where they can devote all the time necessary without being in a rush. If you need your Service Officer to contact you that same day in reference to your records or have a question for them, please leave a note with the records indicating you request an immediate call back, and he will contact you after the DAV closes for the day.
This Chapter runs solely on donations, every person working on your behalf is an accredited and certified volunteer. If you have the ability to make a donation of any amount, it will allow us to continue to provide the same services to other veterans and their families that we will be providing to you. All donations fo to purchase office supplies, postage, building and utility expenses, etc.
Membership applications are taken by the Service Officer at the front desk, please feel free to inquire about the Chapter and the many benefits of becoming an active member of the Chapter. We welcome the family members to become active members of the DAV Auxiliary as well and become involved.